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Ordering Information

This is the fine print page, please read through before ordering.

  V I S   Study Guides is a family business located in rural West Bend, Alabama, about 100 miles north of Mobile and does not operate a  'Store'  as such. We are usually in the shop or carrying a portable phone between 7:00 a.m. and 9:00 p.m. Central time Monday through Saturday... when we are not away going to, at or returning from one of the Hamfests we attend each year or off to a Rotary function. We close for an hour lunch break around noon daily and for the day at about 10:30 a.m. on Wednesday when we make our weekly trip to town.  

 * * * N O W * * *       As of 1:53 pm, August 30, 2017...
Ordering is easier then ever...
VIS Study Guides are available on Amazon Marketplace ! ! !

You can still order from this website or direct by phone, e-mail or Post Office
but you can skip the calling or waiting our call to get your credit card information.

Just search   N5MUU   or  VIS Study Guides  on Amazon and your order can be securely entered and on the way.
  To order direct, you may...  
  call us at 1-800-OKK-HAMS (655-4267)
or local... 251-402-6374
send an e-mail to
print and mail your order to:
VIS Study Guides - PO Box 284
Coffeeville, AL 36524-0284
American Express, Visa, MasterCard, Discover
Sorry, we are unable to accept PayPal
or better yet

Search for 'VIS Study Guides' on
your order can be securely entered and on the way.

For information on Product Specifications, Shipping Charges, Sales Taxes and Pricing, please refer to the individual catalog pages on the product(s) of interest.
Shipping: We normally ship USPS Priority Mail except for Vibroplex keys, which may be shipped via UPS, and single CDs which ship First Class Mail.  Most orders are packed in the evening to be shipped the day after receipt of order.
All shipping times and costs given in these pages are for shipment within the Continental United States. Alaska, Hawaii & International shipping costs and deliveries will be quoted on request. Please include the complete delivery address and a telephone number.
Warranty: VIS provides direct limited warranty against defects in materials and workmanship on items of our manufacture.   When properly returned, we will repair or replace the item at our option.  Warranties and warranty service on other products are provided by the various manufacturers who's products we sell.  Most provide a 90 day or greater limited warranty.
Returns: For items of our manufacture or production, you must call us at (251) 402-6374 or (800) 655-4267 or e-mail at for assistance or, if applicable, to be issued a Return Material Authorization Number and shipping address.   All returns must be received by VIS within 30 days of the date of issue or the RMA number. No returns will be accepted or processed unless accompanied by a valid Return Material Authorization Number.   Your valid Return Material Authorization Number must be clearly marked on the outside of the package or it may be refused.
For items NOT of our manufacture or production, you should contact the manufacturer of that item.   We will be happy to supply contact names and numbers on request.   We do not operate a service shop and cannot perform repairs during or after warranty on items not of our manufacture or production.
For items purchased from us which you later deem unsuitable for your purposes which you wish to return for credit, these items must be in new salable condition. All original packaging and documentation must be included with the return. Packages returned incomplete or damaged will not be accepted. We reserve the right to refuse any such return and to charge a 15% restocking fee for all acceptable returns.
Privacy: We ask for your TELEPHONE NUMBER and/or E-MAIL ADDRESS only to facilitate communications about your order and for verification purposes. We do NOT give or sell your name to any others and will use your telephone number and/or e-mail address after the sale only to provide support for the products you purchase.   If you are using any form of Anti-Spam software, please alter your settings as necessary to receive e-mail from us regarding your order.
Please supply your Amateur Callsign (if you are licensed) to simplify order tracking.   If you have changed your callsign since your last order with us, please also supply your previous callsign, e.g. N5MUU - ex KB5FGC.
If you still prefer, you may print and mail your order to:
      V I S  Amateur Supply
      P.O. Box 284
      Coffeeville, AL 36524
or call it in at 1-800-OKK-HAMS (655-4267)
Please mention that you are ordering from our web site.

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